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Archived Issues
December '03 - Productivity Lessons from the Retail Industry
October '03 -The Customer-Centric Approach
August'03-Understanding Productivity
June '03-Focusing on Core, Outsourcing Context
March '03-Thought Leadership Summit—Service and Support: From Cost Reduction to Revenue Generation
Jan.'03 TLN-Cisco and Sprint Alliance
Nov. '02 TLN - Canadian Net Impact Study
Sept. '02-Channel Mgt

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